Step 1 - Assess and Analyze Current State
Define the Client’s Goal/Agree on Outcome
- current performance review to standards (internal/external or legislated)
- metrics and measurable criteria (profitability)
Charter team/Establish guidelines
- sponsor, champion, facilitator, team members
Current state review
- facility, process, performance, disconnects, barriers, enablers
- relationship map, integrated activity, gaps, identify stakeholders
Results
- current state report
- benchmarking
Validate
- with stakeholders and report to client |